Privacy Policy

This Privacy Policy explains how Discoveryspace ("we", "our", "us") collects, uses, discloses, and safeguards personal information in connection with our florist education activities across Canada. We aim to handle information in a manner consistent with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial requirements.

Information we collect may include contact details (such as name, email, and phone), location preferences, course interests, records of communications, assignment submissions, and payment-related details handled through trusted processors. We collect data directly from you when you complete forms, register for programs, correspond with our team, or submit coursework. We may also generate technical data such as device characteristics, pages viewed, and interaction logs using analytics tools configured to support privacy-conscious settings where feasible.

We use personal information to operate and improve our programs; provide guidance, feedback, and certification; process enrollments and payments; manage schedules and attendance; verify identity for academic integrity; support safety and accessibility; and communicate updates regarding classes, policies, or service changes. When appropriate, we may de-identify or aggregate information to study learning outcomes and enhance curriculum quality.

We share personal information with carefully selected vendors and service providers who assist with operations, including cloud hosting, learning platforms, email communications, payment processing, logistics, and support tools. These parties are required to handle information in accordance with contractual obligations and applicable law. We may also disclose information to comply with legal processes, enforce agreements, protect our learners and staff, or address suspected misuse of services.

Data retention is guided by academic, financial, and legal considerations. We retain information only as long as necessary for the purposes described and to meet record-keeping obligations. When information is *** longer required, we apply reasonable measures to securely dispose of or de-identify it. Security safeguards include administrative, technical, and physical controls proportionate to the sensitivity of the information, recognizing that *** method of transmission or storage is entirely risk-free. We continuously review safeguards to maintain appropriate protection.

Your choices include the ability to update contact details, manage communication preferences, request access to your information, and ask for corrections where data is inaccurate or incomplete. Subject to legal exceptions, you may request deletion or restriction of certain processing. We will respond to requests within a reasonable time and may require additional verification to protect your account and academic records.

Our programs are designed for adult learners. If you believe a minor has provided personal information without appropriate authorization, please contact us so we can review and address the situation. Our websites may include links to resources or social platforms we do not operate; when visiting those destinations, their privacy practices apply. We encourage you to review any third-party notices relevant to your use.

International access to our platforms may result in transfers of information to jurisdictions with different privacy rules. Where applicable, we implement measures designed to provide a comparable level of protection. For analytics and communications, settings are chosen to limit identifiability where possible and to respect applicable consent requirements.

Updates to this Privacy Policy may occur periodically to reflect changes in law, technology, or our services. We will indicate the date of the latest revision and, where required, inform you about material changes through our usual communication channels. Continuing to engage with our programs after an update indicates that you have reviewed the revised terms.

To exercise your privacy rights or ask questions, please reach our Privacy Officer using the details below. We will make every reasonable effort to assist. When contacting us, avoid submitting sensitive information beyond what is necessary for your request.

• Privacy Officer, Discoveryspace
• Email: Discoveryspace@gmail.com
• Phone: +14162739845
• Address: 4827 Yonge Street, Suite 210, Toronto, ON M2N 6S7

Effective date: 01 January 2026.